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1.) How to order a product from brooklynfuneral.net – Blair-Mazzarella Funeral Home
2.) Will a funeral home charge a handling fee or any extra charge for purchasing a product from another source?
3.) What is the difference between 18 Gauge and 20 Gauge Caskets?
4.) What is the difference between Gasketed and Non-Gasketed?
5.) Purpose of a Vault
6.) What is the cost for Delivery?
7.) When will my product be shipped?
8.) Where do you ship from?
9.) What if I don't see what I want on your website?
1.) To order a product from us, find the particular product that you would like to order from our online display gallery and click on Order Now across the individual product photo. Then follow the corresponding directions for payment information and funeral home delivery information. You may also place orders over the phone by calling us at 718.282.1164 any time 24hrs / 7 days a week.
2.) No handling fee will be charged. It is illegal for a funeral home to charge a handling fee for purchasing a product elsewhere since the passing of the FTC's Funeral Rule.
3.) 18 gauge steel is a slightly thicker grade steel than 20 gauge steel.
4.) Gasketed caskets, also called a "sealed" or "sealer" casket have a thick rubber gasket surrounding the entire lid. This creates a sealed enclosure similar to a refrigerator or car door rubber. Non-Gasketed caskets do not have a sealed enclosure, instead are closed and are latched without the use of a gasket, making it easier for outside elements to penetrate the interior of the casket.
5.) A vault is used to prevent the ground from caving in over a casket due to the eventual sinking of a grave. Vaults are not required by law however, most cemeteries require a vault to keep the ground level. Basic vaults are made of concrete where as more elaborate models are made of precious metals such as bronze.
6.) The cost for delivery depends upon how quickly you need the product(s) to arrive at the funeral home. The quicker the shipping the more expensive it will cost. Please see Sales & Delivery Policy for more information.
7.) Products will be shipped as soon as an order has been placed Normal delivery time is two day delivery if ordered before noon eastern standard time. Next Day and Rush same day delivery is also available for a nominal extra cost.
8.)We have an affiliate network of licensed funeral homes in each major metropolitan area that expedites the delivery process.
9.) We have access to any funeral products offered to any funeral home in the United States. A simple call or email with your requests will allow us to provide you with almost any funeral related product.
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